Difficult serves

Hard-to-serve defendants and witnesses

Some people know the papers are coming. Some moved and didn't tell anyone. Those are the jobs where it matters who's doing the serving, and what tools they have when knocking isn't enough.

Since 2003

Serving papers for law firms, with the tri-state area as home turf.

Attempted within 48 hours

Every job is handled as a rush. No upcharge for that.

Affidavit in one business day

Guaranteed after service is completed. Notary included.

No dispatcher

Status updates go straight to your email from the server.

What makes a serve difficult

Most problem serves look like one of these

A serve rarely fails because nobody tried. It fails because the first few tries were at the wrong time, at the wrong address, or by someone who stopped going back.

  • Nobody answers the door, or somebody answers and says he doesn't live there
  • A gated community or a building with a front desk
  • Night shifts, long hours, or someone who's rarely home
  • An address that was good two years ago
  • A defendant who has figured out what the envelope means

None of that is unusual. It takes patience, good information and someone paying attention.

How we handle them

Patience, better information and a paper trail

01

Different times, different days

The first attempt happens within 48 hours, and attempts are included in the price, so there's no reason to quit early. We go back early, late, and whenever the pattern points to.

02

Advanced skip tracing

When the address on file is no good, we run advanced skip traces to find where the person actually is now, instead of knocking on the same wrong door again.

03

Stakeouts

When someone can only be caught at one place and one time, we wait for them. Stakeouts are billed by the hour, with the rate on the pricing page.

04

Telling you what we see

A car that's never in the driveway, a neighbor who says he moved, a name on the mailbox that doesn't match. It goes in your email updates, so you're not guessing about your next step.

05

A record if it can't be done

If service still can't be made, you get an affidavit of due diligence showing every attempt, so you have something solid to bring to the court.

Help us help you

Tell us what you know

The more we have going in, the fewer trips it takes. Anything helps:

  • A photo, or a description
  • The car they drive
  • Where they work, and their hours
  • A second address, or a relative's
  • What happened on earlier attempts, if another server already tried

Put it in the email with the papers.

From a client

“He gets the job done no matter what time of day or night, no matter what the location, and communicates throughout the entire process… if I ask him to serve a Complaint, it will get done without me having to follow up every day to see how the process is going.”

Adrianne Ferretti, Bremer Bucker, LLC

Questions

Difficult serve FAQ

What happens if the person won't come to the door?

We keep coming back at different times and days. If there's a time and place they're sure to be, a stakeout is often the fastest way to finish the job.

What if we only have an old address?

Send it anyway. We run advanced skip traces to find a current address before anyone wastes a trip.

How does a stakeout work, and what does it cost?

We wait at the location where the person is most likely to show, and serve them when they do. Stakeouts are billed by the hour. The rate is on the pricing page.

Another server already gave up. Can you take it over?

Yes. Send what the last server learned, including addresses tried and times they went, so we don't repeat what didn't work.

Is there a limit on attempts?

No. Attempts are included in regular service, so we keep going until the person is served or it's clear they can't be.

What do we get if service can't be made?

A notarized affidavit of due diligence that lists the attempts, so you have what you need for the next step with the court.

Stuck serve

Send us the hard one.

If a serve has been sitting, or another company already gave up on it, send it over with whatever you know about the person.

Unlimited attempts and notary included. See pricing.